The complaints people usually have against us are explained below. We hope that by being transparent, you can make the best decision for yourself!
I didn't get my money back, so EntryLevel is a scam.
When people have this complaint, it is usually because
they did not complete the program. We have made it clear that you only get a refund if you complete the program on our website and
in our FAQs, as well as our emails.
Some people who have this complaint only submit blank or plagiarised documents. This is why they did not get a refund and certificate, because we can't issue certificates for
incomplete or copied work. This would impact the integrity of our certificates.
I'm being asked to pay for a certificate! I thought you would give me a refund?
Our certificates are free.
However, we have premium certificates that you can get if you let us keep your money. This premium certificate has
special badges you can earn, and you'll also get a reference letter and additional resources. However,
this is completely optional and you can choose to get your refund instead.
Check out
the list of our premium perks here.
The program was too easy or too hard. I couldn't finish and I lost my money / didn't get a refund.
This is why we have a 7-day change of mind period. We encourage you to try our programs, and if you find the program material too difficult, just ask for a refund within the first 7 days. We'll grant you a refund, no questions asked.
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